What made you decide to start using a CRM / Lead management system?

Fri, 06/27/2008 - 23:17
swatts
Joined: 03/26/2008
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User offline. Last seen 7 weeks 3 days ago.

I'm curious to know if any users out there would want to share why they, or their company decided to start using InsideSales.com.

What was the biggest pain you were trying to solve?

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Mon, 10/20/2008 - 14:20
#1
bwillard
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Joined: 07/18/2008
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User offline. Last seen 1 year 20 weeks ago.
Making our sales force faster, efficient, and assessible

Like any growing company we needed a vehicle to make all sales attempts accessible by management and thus assess sales rep performance. The first phase of this process is exploration of the CRM, and then to establish best practices to insure that within our sales methodology: we utilize the CRM / Lead Management System in such a way that keeps the potential data accumulation comprehensive, yet also expedites processing time for each record. More calls per day, more focus on the calls THEMSELVES, the ability to record a robust amount of data within each lead, and the ability for management level access to report on key indicators of rep performance.

Bert Willard, P.R.C.

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