Clearing the Temporary Internet Files and cookies

Jay
Jay's picture
Joined: 09/03/2008
Points: 0
User offline. Last seen 12 weeks 2 days ago.

Most of the problems we encounter in the system can be solved by clearing your browser's temporary internet files. Below is a step by step for Internet Explorer 7.

1. From the Tools menu in Internet Explorer select the "Internet Options" item.

2. Click on the delete button in the General tab.

IE Options.jpg

3. Click on the "Delete files..." button and the "Delete cookies..."

IE Delete Files.jpg

4. Click okay on both open windows.

5. Close ALL open browser windows.

6. Reopen Internet Explorer and log back into InsideSales.

If you still experience problems with the system contact the InsideSales Support team.