Highest Rated New Ideas

ACD Category Manager

ACD Categories

Add the ability to categorize Automatic Call Distribution (ACD) profiles into an organization of groups, and build reports based off ACD categories.

Dialer Initiatives Categorized

Add the ability to categorize Dialer Initiative profiles into an organization of groups, and build reports based off Dialer Initiative categories.

3 comments

Owner Field on Layouts Link to Owner Profile

Owner Field value on layouts linkable to Owner profile.

Page Tracker

The Page Tracker will keep track of what page you're viewing in insidesales.com and if you lose your connection to the server (timeout) or web browser (Internet Explorer or Mozilla) crashes, no worries when you log back in the page tracker will reload your last viewed page. Also, added feature to disable or enable Page Tracker.

'Remind me' capability in Events and Tasks with telephony tools that call you back using JabberDog to remind you.

Ken Krogue thinks that Events and Tasks should proactively remind you by calling you with a prerecorded reminder call that can even use text to speech technology and read you the subject, and press di

Mass Delete Tasks & Events

Mass Delete Tasks

Tasks & Events: Delete Button in Edit Mode

Delete a Task from Edit Mode

Add the ability to delete tasks or events from edit mode. Have you ever edited a task or event and while editing decided you wanted to delete it?

BCC email field in an Email Template

BCC_For_Emails.jpg

It would be nice to have a BCC field within the email templates because merge fields can be used hiding an email list would be helpful.

Jabberdog Minutes added to Dialer Usage Report

Jabberdog_Minutes.jpg

Add to the Dialer Usage Report the ability to see how many minutes I've used with Jabberdog.

Mass Download Call Recordings

With call recording all recorded calls get placed in the Files tab. With the recording being placed in a wav format, only a few records take up alot of space.

InsideSales.com ™ is the only provider of on-demand CRM services with built in telephony integration specifically designed for responding quickly and consistently to every lead you receive. We call it Lead Response Management. We make selling through the web and over the phone easy. We tie directly to forms on your website that import your leads directly into the CRM, then we route the lead and check to see if reps are standing by. We then trigger callbacks to your leads in seconds with our dialers; dramatically increasing the number of contacted and qualified leads you receive. We then help you manage prospects, work deals, and manage customers all out of one system. Our reporting lets you truly analyze from your lead sources all the way to dollars in the house. And with our unique 'pay for what you need' fee structure you never need to make large capital investments for enterprise class systems. You can purchase a CRM seat, outbound dialer seat and inbound agent seat on an agent basis paying only for what you need at one low rate. Sign up for a free trial, start dialing and see how it can increase your sales in 10 days or less.

Main Menu

InsideSales.com Free Trial