New Ideas

Welcome to the new ideas section of the InsideSales.com Community. Here you will find suggestions for enhancements to the system that have been submitted by both actual users of the system and employees of InsidSales.com.

You can vote up ideas that you like and vote down ideas that you don't like (using the up and down arrows). You must be logged in to vote! The features that receive the highest ratings will regularly be implemented when we roll out new versions of the software.

If you have an idea that you think would make this system great, use the "Submit an Idea" link in the Main Menu bar to the left and fill out the form. Upon review your suggestion will be placed on this page and users will be able to start voting on your idea.

Mass Fax or Fax "NOW" ability for cases

The ability to mass fax or email through the cases search would be just as beneficial as mass faxing through the campaign search.

Invite Atendees to specific dialer initiatives through Web Services (API)

It would be very useful for us and our employees to be able to invite them to specific dialer initiatives through Web Services instead of having to log into the administration and click a check box fo

Inivite Attendees to a Campaign using Web Services (API)

It would be very useful for us and our employees to be able to invite them to specific campaigns through Web Services instead of having to log into the administration and click a check box for each em

Request a import capability for changing failover numbers

Request a import capability for changing failover numbers.

Show 'created by' and 'date created' in manage lists

When pulling up the list of dialer initiatives using the 'manage lists' button in salesforce, there should be two new columns that showed 'created by' and 'date created'.

Agents should Not be able to dial when they are UNAVAILABLE

Right now as long as agents are logged into the dialer, they can hit Place Call and make outbound calls.

Lead/Case Pop on Caller ID from other phone fields

It would be a great feature if on the inbound initiatives, the lead or case pop could be based upon other phone fields. Let me expand on this.

Automate Reports Engine to Send Automated Email

We are currently looking into making an automated system to send an email of your daily reports to an email distrobution list.

Coaching Tool

As a training tool, the Monitor and Record features are adequate. However, to have a 'coach' feature would be awesome!

Ability to add panels in between other panels

Adding panels under Manage Layout tab always puts the panels at the end of the last panel on the layout.

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