New Ideas for the IVR
ResponsePop Integration with Salesforce
Create ResponsePop Integration with Salesforce.com. This includes four steps:
Lead/Case Pop on Caller ID from other phone fields
It would be a great feature if on the inbound initiatives, the lead or case pop could be based upon other phone fields. Let me expand on this.
RECURRING TASK-REMINDERS
It would be beneficial to multiple departments and most likely many businesses to have a simple recurring task reminder feature.





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