New Ideas for Outbound Calls

ResponsePop Integration with Salesforce

Create ResponsePop Integration with Salesforce.com. This includes four steps:

"BACK" Button in the Dialer

In the Power Dialer I would like an additional button that says "back".

JabberDog Dial Attempts

Right now JabberDog Dials are not shown in the dial tic sheet for the lead.

Mass Download Call Recordings

With call recording all recorded calls get placed in the Files tab. With the recording being placed in a wav format, only a few records take up alot of space.

Jabberdog Minutes added to Dialer Usage Report

Jabberdog_Minutes.jpg

Add to the Dialer Usage Report the ability to see how many minutes I've used with Jabberdog.

'Remind me' capability in Events and Tasks with telephony tools that call you back using JabberDog to remind you.

Ken Krogue thinks that Events and Tasks should proactively remind you by calling you with a prerecorded reminder call that can even use text to speech technology and read you the subject, and press di

Dialer Initiatives Categorized

Add the ability to categorize Dialer Initiative profiles into an organization of groups, and build reports based off Dialer Initiative categories.

3 comments

Ownership change with Lead Status

Automatically change the owner based on a change in lead status. If user A owns a lead and user B changes the lead status to a specified status, the owner will be changed to user B.

Randomize Dialer

With the Sort have a selection where you can Randomize the dialer attempts when a sales rep calles in the dialer.

Add shortcut links to Dialer for common callback times

A huge help would be to on the dialer interface, have one or more shortcut links for specific callback times.
For example, 'call back in 1 hr, 'call back tomorrow'

Dialer Action Notifications

When you use features of the dialer, such as leaving a voicemail, you receive a notification that the action was completed.

Caller ID Enhancement

It would be nice to have the ability to have certain caller Id numbers that I own to be assigned to specific states.

A button to Skip Scheduled Callbacks in Dialer

I would like to be able to skip past Scheduled Callbacks in the dialer without it deleting the callback.

Refresh Initiative Button

I'd like to see a button within the campaign manager that will refresh the initiative queries so that new leads show up immediately.

Previous Button in Dialer

Sometimes when I'm dialing, I'd like to look back at some of the people that I have called to either remind them of something or ensure that I sent them information.

InsideSales.com ™ is the only provider of on-demand CRM services with built in telephony integration specifically designed for responding quickly and consistently to every lead you receive. We call it Lead Response Management. We make selling through the web and over the phone easy. We tie directly to forms on your website that import your leads directly into the CRM, then we route the lead and check to see if reps are standing by. We then trigger callbacks to your leads in seconds with our dialers; dramatically increasing the number of contacted and qualified leads you receive. We then help you manage prospects, work deals, and manage customers all out of one system. Our reporting lets you truly analyze from your lead sources all the way to dollars in the house. And with our unique 'pay for what you need' fee structure you never need to make large capital investments for enterprise class systems. You can purchase a CRM seat, outbound dialer seat and inbound agent seat on an agent basis paying only for what you need at one low rate. Sign up for a free trial, start dialing and see how it can increase your sales in 10 days or less.

Main Menu

InsideSales.com Free Trial