Video Tutorials: Inbound

Inbound / Outbound Dialer Blend - Managing Call Activity

Once logged in, you can now start using the inbound and outbound dialer capabilities using the new ResponseLoop system.

Inbound / Outbound Dialer Blend - New Interface

Shows how to blend inbound and outbound calls from the standard agent dialer system.

Voice Message Creation - How To

How to create a simple voice message recording. Uses the standard voice message manager and a direct telphone line.